Resume

Brian Franzen

Strategic Tech Executive | AI Adoption Leader | Digital Transformation Expert

Pembroke, MA  |   |  LinkedIn

Summary

Technology leader with 20+ years driving enterprise IT strategy, digital modernization, and AI adoption. Expertise in aligning IT with business goals, reducing costs, and scaling operations. Proven record of building remote-first infrastructures, deploying secure cloud platforms, and leading cross-functional teams. Strong background in cybersecurity, enterprise SaaS, AI/ML integration, and regulatory compliance.

Core Competencies

IT Strategy & Governance Digital Transformation & Cloud Adoption AWS Azure Hybrid Cloud Cybersecurity, Risk & Compliance Enterprise SaaS & CRM AI/ML Integration & Automation Vendor & Contract Management Business Continuity & DR Remote Workforce Leadership Cost Optimization & ROI Cross-Functional Collaboration
Llombart Law LLC
Director of Information Technology (Contract)
Sept 2025 - Present
  • Provided direct technology leadership shaping the firm's technological direction and ensuring alignment with business goals for a small, specialized law firm.
  • Audit of the existing technology stack, identifying redundancies, inefficiencies, and security vulnerabilities, leading to significant improvements.
  • Proactively identified and eliminated unnecessary third-party software licenses, saving the firm thousands by consolidating redundant tools onto existing systems.
  • Designed and implemented a new, professional website that enhances the firm's online visibility and serves as a central hub for multiple lead funnels and integrated marketing strategies.
  • Analyzed and recommended changes to business processes, leveraging technology to improve efficiency, security, and data management.
  • Managed the administration, configuration, maintenance, and support of all technology infrastructure and tools for the firm.
Independent Consultant
IT Consultant & Technology Solutions Provider
2004 - Present
  • Delivered IT consulting to SMBs, law firms, real estate, retail, and nonprofits.
  • Implemented custom CRM, SaaS, and web solutions to streamline operations.
  • Advised on cloud migrations, cybersecurity frameworks, and AI integration.
  • Drove measurable business outcomes across mortgage, legal, and retail sectors.
Movementum Realty
Director of Information Technology
Nov 2016 - Jan 2024
  • Directed enterprise IT for 25+ remote employees across multiple states.
  • Designed and deployed a unified CRM/communications platform (chat, VoIP, video, marketing automation) in 2018.
  • Migrated to a cloud-first architecture pre-pandemic, enabling 100% remote continuity.
  • Negotiated vendor contracts, reducing IT costs by 20% while improving scalability.
  • Supported 100%+ sales growth during 2020 lockdown with tech enablement.
  • Delivered 99.99% uptime through proactive monitoring and DR planning.
  • Increased client engagement 2x by automating CRM workflows.
  • Built and trained distributed IT support and development teams.
  • Launched training programs with integrated video conferencing, boosting staff adoption.
  • Developed digital lead capture kiosks with Raspberry Pi, driving marketing qualified leads.
  • Implemented incident response framework that cut downtime and support costs by 30%.
Curtis Liquors Stores Inc.
Information Technology Manager
Jan 2004 - Jan 2014
  • Modernized IT across multiple retail locations, managing servers, POS, telecom, and networking.
  • Built the region's first compliant e-commerce alcohol platform with real-time inventory and payments.
  • Standardized systems across all stores, improving efficiency and reducing downtime.
  • Led multiple POS upgrades with zero business interruption.
  • Established IT helpdesk and training programs that cut support tickets by 25%.
  • Enhanced system reliability with proactive infrastructure improvements.

Education

University of Phoenix
Bachelor of Science in Information Technology
Minor in Information System Security
2010 - 2014